Business Process Automation

We combine deep expertise and hands-on experience in process automation with cutting-edge technology.

Deploy new processes and optimise existing ones with intuitive tools and the support of experienced consultants. We help you define measurable process KPIs, identify hidden costs, and pinpoint the processes with the highest ROI. We have automated hundreds of processes across dozens of organisations — from invoice, order, and contract handling, through HR workflows, to complex production, logistics, and administrative processes.

business process automation
Trusted by

Low-code platform for business process automation

Process Modelling

Powerful tools for independently designing and implementing processes at both the business and deployment level. Visually model document and task flow diagrams, define conditions, decision points, and alternative paths. For more demanding scenarios — ready-made advanced components for data access and integration, or a scripting editor for developers.

  • Clear separation of roles: business-level design vs. technical implementation and deployment
  • Launch a new process in your organisation independently in 1–2 days
  • Adapt processes on the fly to changing business realities

Electronic Forms and Documents

A drag-and-drop builder for creating interactive forms, requests, and documents. Define fields, validations, and business rules entirely on your own.

  • Create a new form or document in 30 minutes
  • Publish ready-made forms and documents for use within system processes and registers

Automated Document and Task Routing

Automatic document routing and task assignment in line with modelled processes. The system operates according to the rules you define — who, when, and in what order should handle a given document or task.

  • Reduce document and task processing time by 50–70%
  • Reduce operational costs resulting from process delays and incorrect task assignment by 60%

Integration

Ready-made integration components for exchanging data via standardised interfaces — API, ESB, database and more. Connect documents and processes to external systems and services — ERP, CRM, BI, and others.

  • Minimise the number of data entry points for the same information (single source of truth)
  • Reduce the risk of errors and mistakes by 85%

Analytics and Accountability

A full history of process execution and document handling. Analytical reports reveal the performance of processing points, completion times, and compliance with key SLA metrics.

  • Identify bottlenecks and downtime points in your workflow
  • Monitor process KPIs in real time
  • Ensure procedural compliance and maintain documentation for inspections and audits

Model processes independently — no coding required

The low-code platform lets you independently design and deploy a new business process in 1–2 days. No IT involvement, no coding — intuitive visual process modelling tools available to every business user.

business process automation
webchili ksztalt 1

Business Consulting — Process Optimisation

We advise on and optimise business processes. We have the knowledge, experience, and tools to do it right.

Step 1

Analysis of Existing Processes

We conduct a detailed review of your business processes, identifying problems, bottlenecks, delays in document handling and processing, and tasks performed inefficiently or manually.

  • We map actual processes (not just those described in procedures)
  • We identify hidden costs — waiting time, duplicated work, redundant activities
  • We pinpoint the processes where automation will deliver the greatest return on investment

Step 2

Process Optimisation Consulting

Based on the analysis, we create an optimisation plan for individual business processes. We assess feasibility, prioritise actions, and recommend tools and technologies best suited to your needs.

  • You receive a concrete implementation roadmap
  • We prioritise processes by ROI and implementation complexity
  • We propose quick wins — changes that can be implemented with immediate effect

Step 3

Automation Implementation


We automate selected processes using available tools, including AI. We ensure smooth integration with existing systems and minimal disruption to ongoing operations.

  • We deploy processes iteratively — starting with an MVP, then expanding
  • We train teams in independent process modelling and management
  • We ensure knowledge transfer — after the project, your team can develop processes independently

Identify processes with the highest ROI potential

We will conduct a preliminary analysis of your business processes. We will identify where automation will deliver the greatest return on investment and propose quick wins achievable in the first few weeks.

business consulting process automation
webchili ksztalt 1

Frequently asked questions

The best results are achieved by organisations with repetitive business processes (orders, invoices, contracts, requests, tickets) and a wide range of IT systems in use. Industry is irrelevant — manufacturing, services, retail, public administration, financial institutions, education, healthcare… The platform does not replace large transactional systems (ERP, CRM), but complements them perfectly by automating the processes “around” those systems and integrating them with each other.

Prioritise processes by 3 criteria: frequency (repeated dozens of times per day/week), manual nature (lots of re-keying, handoffs, checks), and business impact (delays cost money, errors generate losses). Most commonly automated first: invoice workflow (fast ROI by eliminating late-payment costs or capturing early-payment discounts), employee requests (relieving HR), purchase orders (budget control), contracts (accelerating sales), service tickets (improving customer experience). We recommend starting with 1–2 processes with the biggest pain point.

The solutions we deliver handle both simple workflows (e.g. a multi-step request approval) and multi-stage processes with complex business logic. You can model processes independently or use our support. Before implementation, we conduct a detailed analysis and model processes to fit your specific business context as closely as possible. If a process requires unique logic that is difficult to achieve with out-of-the-box components, we combine the platform with custom code to handle exceptions (pro-code).

No. Processes can be deployed in parallel with existing ones, tested with a small group of users (pilot), and once results are confirmed, scaled across the entire organisation. Employees receive intuitive tools that are often simpler than what they used before (a single form instead of Excel and email). We introduce process changes together with the business — not top-down — which increases buy-in and reduces resistance to change.

Before implementation, we define key KPIs specific to your organisation — e.g. process completion time, operational costs, number of errors, user satisfaction, etc. After automation is deployed, we generate comparative reports (before/after). Typical success metrics: process time reduced by 50–70%, errors reduced by 70–85%, 30–40% of employee time freed from routine tasks. ROI depends on the type of processes but is typically achieved within 3–12 months depending on the scale of automation.

book a demo

Book a system demo

Want to see how the low-code platform will streamline your business processes? Book a 60-minute demo with a walkthrough of the automation possibilities for your organisation.